Framework for funeral minister best practice
* All contact with funeral directors and the bereaved, while conducting a funeral service will be treated with dignity, sensitivity and an appropriate level of confidentiality. Telephone calls will be answered promptly and arrangements honoured
* The funeral ceremony minister will offer support by e-mail, telephone, by visiting, by appointment, by web site resources at Phoenix Funeral
* The culture, beliefs and wishes of the bereaved will be respected at all times
* The funeral ceremony given to be designed in accord with the families instruction whether to be very religious, gently religious, spiritual or non religious
* Minister dress to be either suit and tie, suit and dog collar, or robes following the choice of the bereaved
* To abide by the instructions of the Crematorium or Cemetery staff when conducting a funeral service, keeping to time, communicating the families wishes regarding music and all practical arrangements
* To discreetly support the bereaved after the ceremony including the offer of professional bereavement counselling if requested
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