best practice

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On this Page : Read of a framework for funeral minister best practice, code of conduct for conducting a funeral service including the funeral ceremony minister contacting funeral directors, bereaved families, cemetery and  crematorium staff

Framework for funeral minister best practice

* All contact with funeral directors and the bereaved, while conducting a funeral service will be treated with dignity, sensitivity and an appropriate level of confidentiality. Telephone calls will be answered promptly and arrangements honoured

 * The funeral ceremony minister will offer support by e-mail, telephone, by visiting, by appointment, by web site resources at Phoenix Funeral

 * The culture, beliefs and wishes of the bereaved will be respected at all times

 * The funeral ceremony given to be designed in accord with the families instruction whether to be very religious, gently religious, spiritual or non religious

 * Minister dress to be either suit and tie, suit and dog collar, or robes following the choice of the bereaved

 * To abide by the instructions of the Crematorium or Cemetery staff when conducting a funeral service, keeping to time, communicating the families wishes regarding music and all practical arrangements

 * To discreetly support the bereaved after the ceremony including the offer of professional bereavement counselling if requested

Your feedback, comments and questions regarding any matter arising from conducting a funeral service by a Phoenix funeral ceremony minister and the service to the bereaved provided by Phoenix Funeral is very welcome by e-mail, telephone (to 0208 595 9633), or letter to Phoenix Funeral, 591 Heathway, Dagenham, RM9 5AZ 

Read more about a framework for funeral minister best practice covering the contact with funeral directors, bereaved families, cemetery and  crematorium staff, using the navigation buttons on the left hand side of the page

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